If you can't pair an Apple Watch with your iPhone - Apple Support (2024)

When you set up Apple Watch, your iPhone asks you to hold the watch up to your iPhone camera. If your iPhone says that it's unable to connect to Apple Watch — or the watch shows a clock face — make sure that Apple Watch isn't already paired.

Unpair Apple Watch from paired iPhone

Erase Apple Watch without paired iPhone

Reset Apple Watch without a passcode

Reset Apple Watch if pairing process stalls

Unpair Apple Watch from the paired iPhone

If you have the paired iPhone, unpair your Apple Watch:

  1. Open the Watch app on your iPhone, tap the My Watch tab, then tap All Watches at the top of the screen.

  2. Tap the "i" buttonIf you can't pair an Apple Watch with your iPhone - Apple Support (1) next to the watch that you want to unpair, then tap Unpair Apple Watch.

  3. Tap again to confirm, then wait for the watch to unpair.

  4. After Apple Watch unpairs, you can pair again.

Erase Apple Watch without the paired iPhone

If you can't unpair Apple Watch because you don't have its paired iPhone, you can erase the watch.

When you erase Apple Watch instead of unpairing it, the watch is still protected by Activation Lock. Before you can pair Apple Watch again, enter the Apple ID and password that was used to set it up.

  1. Open the Settings app on your watch, then tap General > Reset.

  2. Tap Erase All Content and Settings, then tap again to confirm.

  3. Wait for the watch to unpair.

  4. After Apple Watch unpairs completely, you can pair again. You'll need the Apple ID and password that were used to set up the watch.

Reset Apple Watch without using a passcode

If you can't unpair or erase your Apple Watch because you’ve forgotten its passcode, you can reset the watch.

When you reset Apple Watch instead of unpairing it, the watch is still protected by Activation Lock. Before you can pair Apple Watch again, you'll have to enter the Apple ID and password that was used to set it up.

  1. Put Apple Watch on its charger.

  2. Press and hold the side button until you see the screen with the power buttonIf you can't pair an Apple Watch with your iPhone - Apple Support (2) in the upper-right corner, then let go of the side button. If your Apple Watch has an earlier version of watchOS, you see the Power Off slider instead of the power button.

  3. Press and hold the Digital Crown until you see the red Reset button.

  4. Tap Reset, then tap Reset again to confirm.

  5. After Apple Watch unpairs completely, you can pair again. Remember that you'll need the Apple ID and password that were used to set up the watch.

Reset Apple Watch if the pairing process stalls

If it seems like the pairing process has stalled — for example, the pairing animation remains on the screen for several minutes — resetting your Apple Watch might help:

  1. Press and hold the Digital Crown while your Apple Watch is in pairing mode.

  2. Tap Reset when it appears on your watch.

  3. After your watch resets, you can pair again.

Published Date:

If you can't pair an Apple Watch with your iPhone - Apple Support (2024)

FAQs

What to do if your Apple Watch couldn t pair with iPhone? ›

Press and hold the Digital Crown until you see the red Reset button. Tap Reset, then tap Reset again to confirm. After Apple Watch unpairs completely, you can pair again. Remember that you'll need the Apple ID and password that were used to set up the watch.

What can an Apple Watch do if not paired to a phone? ›

When your iPhone is off or out of range, your Apple Watch can use a Wi-Fi network to send and receive data. Your watch can also connect to a cellular network if it's a cellular model. And if you've set up an Apple Watch for a family member, they can use a cellular or Wi-Fi connection with their watch.

How to pair an Apple Watch manually? ›

Hold your iPhone near your Apple Watch, wait for the Apple Watch pairing screen to appear on your iPhone, then tap Continue. You can also open the Apple Watch app on your iPhone, then tap Pair New Watch.

How to resync an Apple Watch? ›

Here's how to go about it:
  1. Step 1: On your iPhone, open the Watch App.
  2. Step 2: Click on My Watch and tap the General Settings tab.
  3. Step 3: Select the reset sync data option to begin the resetting process.
  4. Step 4: Wait for your iPhone to remove all data, such as your calendar updates, messages, and health updates.
Aug 29, 2023

How to force restart an Apple Watch? ›

Force Apple Watch to restart

Do this only if you're unable to restart your Apple Watch. To force restart, hold down the side button and the Digital Crown at the same time for at least ten seconds, until the Apple logo appears.

Why is my Apple Watch not connecting to my phone? ›

Try to connect your Apple Watch and iPhone again

Keep your Apple Watch and paired iPhone close together to make sure that they're in range. On your iPhone, make sure that Airplane Mode is off and that Wi-Fi and Bluetooth are on. To check, open Control Center. on your watch face, Airplane Mode is on.

How do I reset an unpaired Apple Watch? ›

On your Apple Watch, tap Settings > General > Reset > Erase All Content and Settings. Type your password if prompted. For GPS + Cellular models, choose to keep or remove your cellular plan.

Why has my Apple Watch unpaired from my phone? ›

There's a chance your phone is simply too far away from your Apple Watch, or that it's in a bag or drawer that is blocking a clear signal. Because the watch and phone pair via Bluetooth, proximity is key. So, get them closer together and see if that alleviates the issue.

Where is the 6 digit code when pairing an Apple Watch? ›

Tap the info icon "i" on your Apple Watch (it will be shown now). Your device's name should be displayed on the watch face. On your iPhone, tap the device name matching that shown on your Apple Watch face. A six-digit code will be displayed on your Apple Watch.

Can I pair my Apple Watch without resetting? ›

One of the simplest ways to re-pair your Apple Watch without resetting it is by utilizing the power of Bluetooth.

What is the customer service number for Apple? ›

How to reset Apple Watch and pair again after too many passcode attempts? ›

Reset your Apple Watch
  1. Put your Apple Watch on its charger, then press and hold the side button until the sliders appear.
  2. Press and hold the Digital Crown to show the Erase all content and settings screen.
  3. Tap Reset, then tap Reset again to confirm.
  4. When the process finishes, set up your watch again.

How to re pair an Apple Watch without resetting? ›

Method 1: Re-Pair Using Bluetooth
  1. Open the Settings app on your iPhone.
  2. Tap on the Bluetooth option.
  3. Ensure that Bluetooth is turned on.
  4. On your Apple Watch, access the Settings application.
  5. Tap on the Bluetooth option.
  6. Make sure Bluetooth is enabled on your Apple Watch as well.
Jun 22, 2023

How to unpair and repair an Apple Watch? ›

How to unpair and erase your Apple Watch if you have your iPhone
  1. Keep your Apple Watch and iPhone close together as you unpair them.
  2. Open the Apple Watch app on your iPhone.
  3. Go to the My Watch tab and tap All Watches.
  4. Tap the info button next to the watch that you want to unpair.
  5. Tap Unpair Apple Watch.
Feb 15, 2024

How to update Apple Watch without pairing? ›

If your Apple Watch has watchOS 6 or later, you can install updates without your iPhone:
  1. Make sure that your watch is connected to Wi-Fi.
  2. On your watch, open the Settings app.
  3. Tap General > Software Update.
  4. Tap Install if a software update is available, then follow the onscreen instructions.
Feb 13, 2024

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