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User profile for user: shervin273
shervin273 Author
User level: Level1 4 points
Hi
my Apple Pencil 2 was partly disconnected from my ipad pro m2 through a night and from then (last 48 hours) when I connect it it just says Apple Pencil and doesn’t fully pair and charge the pencil
whats wrong with it?
I bought it 2 months ago
[Re-Titled by Moderator]
iPhone 6s
Posted on Oct 9, 2023 1:17 PM
Question marked as Best reply
User profile for user: LotusPilot
LotusPilot
Community+ 2024
Posted on Oct 9, 2023 3:41 PM
These support pages may be helpful with pairing and use of the Pencil with your iPad:
Connect Apple Pencil with your iPad - Apple Support
Charge your Apple Pencil and check the battery - Apple Support
If you continue to experience difficulties, here is one of the better troubleshooting guides:
https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/
Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may have been damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.
The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”.
It isessentialthat if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.
If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.
Gentle warming of the Pencil (such as placing on a hot water radiator), prior to attempting charging of the Pencil, can sometimes resurrect a dead Pencil battery.
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User profile for user: LotusPilot
LotusPilot
Community+ 2024
Oct 9, 2023 3:41 PM in response to shervin273
These support pages may be helpful with pairing and use of the Pencil with your iPad:
Connect Apple Pencil with your iPad - Apple Support
Charge your Apple Pencil and check the battery - Apple Support
If you continue to experience difficulties, here is one of the better troubleshooting guides:
https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/
Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may have been damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.
The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”.
It isessentialthat if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.
If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.
Gentle warming of the Pencil (such as placing on a hot water radiator), prior to attempting charging of the Pencil, can sometimes resurrect a dead Pencil battery.
Link
User profile for user: KevN87
KevN87
User level: Level1 8 points
User profile for user: LotusPilot
LotusPilot
Community+ 2024 User level: Level10 282,468 points
Feb 13, 2024 6:13 AM in response to KevN87
KevN87 wrote:
When is Apple going to fix these pieces of junk?? Way too many folks, including myself experiencing the same problem. Waste of money on garbage.
While problems can occur with any technology, countless millions of users around the globe don't experience any issues at all with their Apple devices.
Perhaps if you described any specific issues that you have, contributors here may be offer appropriate help or guidance.
Link
iPad Pro M2 cannot connect to the partially disconnected Apple Pencil 2
