If your Apple Watch isn't connected or paired with your iPhone - Apple Support (2024)

FAQs

If your Apple Watch isn't connected or paired with your iPhone - Apple Support? ›

Press and hold the Digital Crown until you see the red Reset button. Tap Reset, then tap Reset again to confirm. After Apple Watch unpairs completely, you can pair again. Remember that you'll need the Apple ID and password that were used to set up the watch.

When your iPhone is off or out of range, your Apple Watch can use a Wi-Fi network to send and receive data. Your watch can also connect to a cellular network if it's a cellular model. And if you've set up an Apple Watch for a family member, they can use a cellular or Wi-Fi connection with their watch.

Try to connect your Apple Watch and iPhone again

Keep your Apple Watch and paired iPhone close together to make sure that they're in range. On your iPhone, make sure that Airplane Mode is off and that Wi-Fi and Bluetooth are on. To check, open Control Center. on your watch face, Airplane Mode is on.

To find your watch even when it's powered off or disconnected, make sure the Find My network is turned on. Open the Settings app on your Apple Watch. Tap your name, then scroll down until you see your Apple Watch. Tap your watch name, then tap Find My Watch.

After your watch restarts, firmly press the screen or press and hold the Digital Crown. Tap Reset. After your watch resets, you can pair it with your iPhone. Bring your iPhone near your watch, then follow the on-screen instructions.

To use your Apple Watch, you need to pair it with your iPhone. Setup assistants on your iPhone and Apple Watch work together to help you pair and set up your watch. If you have difficulty seeing your Apple Watch or iPhone, VoiceOver or Zoom can help—even during setup.

If you didn't turn on Find My before your Apple Watch was lost or stolen and your watch isn't connected to Wi-Fi, cellular, or your paired iPhone, you can't use it to find your device.

(800) 275–2273

Apple / Customer service

To check whether an Apple Watch is paired with your iPhone: On your iPhone, in the Watch app: select the My Watch tab > check for any watches listed at the top of the page.

Why has my watch disconnected from my phone? ›

On your Android phone, open the Settings app . Bluetooth. Check that Bluetooth is turned on.

Check that both Bluetooth and Wi-Fi are enabled on your iPhone: It may help to toggle Bluetooth off and on again on your iPhone (Settings > Bluetooth). Check that Airplane Mode is not enabled on your watch: When viewing the time on your watch, swipe up on the watch face > swipe left / right to the Settings Glance.

You can set up and manage Apple Watch for someone who doesn't have their own iPhone—your school-aged child or parent, for example. To do so, you must be the family organizer or parent/guardian in your Family Sharing group.

If your cellular carrier offers Wi-Fi calling, you can use your Apple Watch to make and receive calls over Wi-Fi instead of the cellular network—even when your paired iPhone isn't with you or is turned off. Your Apple Watch just has to be within range of a Wi-Fi network that your iPhone has connected to in the past.

Certain settings needs to be on or off in order for pairing to work. Open your Settings app. Make sure Airplane Mode is turned off and that you're connected to a stable Wi-Fi network to avoid any connectivity issues. Make sure Bluetooth is turned on, and see if it gives you the option of pairing with your Apple Watch.

While it can sync data with your phone to provide a more comprehensive overview of your fitness activity, the watch has its sensors and memory to track your steps independently. This means you can leave your phone behind and still get accurate step count data on your watch.