If your Apple Watch is stuck on the Apple logo - Apple Support (2024)

Learn what to do if your Apple Watch isn't responding or is stuck on the Apple logo.

Force restart your Apple Watch

Press and hold both the side button and Digital Crown until the screen turns black and the Apple logo reappears, then release both buttons. Your watch might take a few moments to restart.

If your Apple Watch is stuck on the Apple logo - Apple Support (1)

Unpair your devices, then pair them again

If the Apple logo persists after you force restart your Apple Watch, try unpairing your devices and pairing them again. Keep your Apple Watch and iPhone close together as you complete the steps.

  1. Open the Apple Watch app on your iPhone.

  2. Go to the My Watch tab and tap All Watches at the top of the screen.

  3. Tap the info buttonIf your Apple Watch is stuck on the Apple logo - Apple Support (2) next to the watch that you want to unpair.

  4. Tap Unpair Apple Watch, then tap Unpair [your Apple Watch name].

  5. For GPS + Cellular models, choose to keep your plan.

  6. Enter your Apple ID password. If you forgot your Apple ID password, you can reset it.

  7. Tap Unpair. When you unpair, your iPhone creates a backup of your Apple Watch.

  8. If you had one watch paired with your iPhone, tap Start Pairing. If you had more than one watch paired with your iPhone, tap Add Watch.

  9. Follow the instructions on your iPhone to finish setup. To restore your watch from a backup, tap Restore from Backup.

Check for and install software updates

  1. Open the Apple Watch app on your iPhone.

  2. Go to the My Watch tab.

  3. Tap General, then tap Software Update.

  4. If an update is available, tap Download and Install.

Contact us

If you still need help, contact Apple Support.

Published Date:

If your Apple Watch is stuck on the Apple logo - Apple Support (2024)

FAQs

If your Apple Watch is stuck on the Apple logo - Apple Support? ›

Force restart your Apple Watch

What to do if Apple is stuck on Apple logo? ›

If your iPhone is stuck on the Apple logo
  1. iPhone 8 and later: Press and release the Volume Up button. ...
  2. iPhone 7 and iPhone 7 Plus: Press and hold both the Volume Down button and the Sleep/Wake button. ...
  3. iPhone 6s and earlier: Press and hold both the Sleep/Wake button and the Home button.
Aug 22, 2023

How do you unfreeze an Apple Watch? ›

If you can't turn off your Apple Watch or if the problem continues, you may need to force your Apple Watch to restart. Do this only if you're unable to restart your Apple Watch. To force restart, hold down the side button and the Digital Crown at the same time for at least ten seconds, until the Apple logo appears.

How do I force my Apple Watch into recovery mode? ›

On an Apple Watch
  1. Press and hold both the Digital Crown and the Side Button (power button).
  2. Wait for the shutdown screen, keep holding both for 3 seconds longer.
  3. Release side button and digital crown.
  4. Immediately hold the Digital Crown and wait 10 seconds.
Sep 23, 2023

What to do if Apple Watch is stuck on Apple logo? ›

Force restart your Apple Watch

Press and hold both the side button and Digital Crown until the screen turns black and the Apple logo reappears, then release both buttons. Your watch might take a few moments to restart.

What do I do if my Apple Watch won't hard reset? ›

Open the Watch app on your iPhone, select your Watch, and tap the i (information icon). Select Unpair Watch, then confirm and enter your Apple ID and password if prompted. After the unpairing process, your Apple Watch is reset to its default settings.

How do I fix my Apple Watch when its locked out? ›

Put your watch on its charger and keep it there until you complete these steps. Press and hold the side button until you see the power button in the upper-right corner of the display. Press and hold the Digital Crown until you see Erase all content and settings. Tap Reset, then tap Reset again to confirm.

How to reset Apple Watch if screen is broken? ›

How do I factory reset an Apple Watch if the touch screen isn't working? To reset your Apple Watch with your iPhone, open the Watch app and select the device from My Watch. Then, tap the information icon > Unpair Apple Watch. This step also erases the watch and restores it to factory settings.

How do I reset a dead Apple Watch? ›

Press and hold both the side button and Digital Crown for at least 10 seconds, or until the Apple logo appears.

How do I revive my Apple Watch? ›

Recover Apple Watch
  1. Place your iPhone near your Apple Watch. Your iPhone needs to have iOS 15.4 or later, be connected to Wi-Fi with Bluetooth turned on, and be unlocked.
  2. Put your Apple Watch on its charger.
  3. Double-click the side button on your Apple Watch, then follow the steps that appear on the iPhone.

Why is my Apple Watch all of a sudden not working? ›

The most common reason for the Apple Watch display to go dark and become unresponsive is a battery issue. Unless you've been wearing the Apple Watch all day and depleted the battery, the first troubleshooting step you should perform is a forced restart.

How to unlock an Apple Watch? ›

Enter the passcode: Wake Apple Watch, then enter the watch passcode. Unlock Apple Watch when you unlock your iPhone: Open the Apple Watch app on your iPhone, tap My Watch, tap Passcode, then turn on Unlock with iPhone.

How to fix iPhone stuck in SOS mode? ›

What to do if you're stuck in Emergency SOS mode
  1. Make sure that you're in an area with cellular network coverage. ...
  2. Turn your cellular data off and on. ...
  3. Restart your iPhone. ...
  4. Check for a carrier settings update. ...
  5. Turn your cellular line off and on. ...
  6. Update your iPhone. ...
  7. Reset your network settings.
Jun 4, 2024

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