If you see 'Unable to Verify Update' when updating Apple Watch - Apple Support (2024)

Learn what to do if your Apple Watch says it can't verify your watchOS update because you're not connected to the Internet.

Check your Internet connection

First, make sure that your Apple Watch is connected to the Internet—either through your iPhone, or directly via Wi-Fi or cellular.

If you're sure that your watch has an Internet connection and you still see the error, follow the steps in the next section.

Restart your watch

Restart your Apple Watch, make sure it has an Internet connection, then try updating it again.

If you still see the error, follow the steps in the next section.

Remove media and apps

Free up storage on your Apple Watch by removing any music or photos that you've synced to your watch. Then try to install the watchOS update. If you still can't update, remove some apps to free up more space, then try to update.

If you can't update after deleting media and apps, follow the steps in the next section.

Unpair and update your Apple Watch

  1. Keep your Apple Watch and iPhone close together as you unpair them.

  2. Open the Watch app on your iPhone.

  3. Go to the My Watch tab, then tap All Watches at the top of the screen.

  4. Tap the info buttonIf you see 'Unable to Verify Update' when updating Apple Watch - Apple Support (1) next to the watch that you want to unpair.

  5. Tap Unpair Apple Watch.

  6. For GPS + Cellular models, choose to keep your cellular plan.

  7. Tap again to confirm. You might need to enter your Apple ID password to disable Activation Lock. Before erasing all content and settings on your Apple Watch, your iPhone creates a new backup of your Apple Watch. You can use the backup to restore a new Apple Watch.

Next, set up your Apple Watch with your iPhone. When asked whether you want to set up as new or restore from a backup, choose to set up as new. Then follow the onscreen instructions to finish setup. If you want to update to the watchOS beta, reinstall the beta profile after setup is complete.

Finally, update your Apple Watch.

Restore from backup

If you want to restore your Apple Watch from its latest backup, follow the steps in the previous section to unpair it again. Then set up your watch once more with your iPhone. This time, choose to restore from backup rather than set up as new.

Published Date:

If you see 'Unable to Verify Update' when updating Apple Watch - Apple Support (2024)

FAQs

If you see 'Unable to Verify Update' when updating Apple Watch - Apple Support? ›

Restart your Apple Watch, make sure it has an Internet connection, then try updating it again.

Why does Apple Watch say unable to update? ›

Make sure that your Apple Watch is connecting properly to its charger. Restart your Apple Watch. Restart your paired iPhone. Try again to update your Apple Watch.

How can I force an Apple Watch update? ›

If your Apple Watch has watchOS 6 or later, you can install updates without your iPhone:
  1. Make sure that your watch is connected to Wi-Fi.
  2. On your watch, open the Settings app.
  3. Tap General > Software Update.
  4. Tap Install if a software update is available, then follow the onscreen instructions.
Feb 13, 2024

How to fix unable to check for update iOS? ›

If you still can't install the latest version of iOS or iPadOS, try downloading the update again:
  1. Go to Settings > General > [Device name] Storage.
  2. Find the update in the list of apps.
  3. Tap the update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest update.
Apr 19, 2024

How do I verify my Apple Watch? ›

From your iPhone, iPad, or Apple Watch
  1. Go to Settings > [your name].
  2. Tap Sign-In & Security > Two Factor Authentication.
  3. Tap Get Verification Code.
Apr 19, 2024

Why is my Apple Watch unable to verify update? ›

Remove media and apps

Free up storage on your Apple Watch by removing any music or photos that you've synced to your watch. Then try to install the watchOS update. If you still can't update, remove some apps to free up more space, then try to update.

Can I call Apple for tech support? ›

How to pair an Apple Watch without updating? ›

If your Watch and phone were previously paired, they will connect automatically. However, if they've never been paired before, you need to wait for the "Use your iPhone to set up your Apple Watch" window. Tap Continue to proceed. Use the camera on your iPhone to scan the screen on your Watch to begin set up.

How do you bypass software update on Apple Watch? ›

Here is an article that may help. "On your Apple Watch, go to Settings > App Store. Turn on or turn off Automatic Updates. Or open the Watch app on your iPhone, scroll to App Store and tap it, then turn on or turn off Automatic Updates."

Why is my iOS update stuck on verifying update? ›

Another thing that can bring the “verifying update” issue on your iPhone is your Wi-Fi connection. If you're on a slow internet connection, your iPhone will keep trying to connect and will be on this screen for a long time. It's important to make sure your iPhone has enough storage to install the latest iOS update.

Why is the software update not working? ›

Your internet connection isn't strong enough

But if your Wi-Fi connection isn't strong enough, your updates may not install properly, or they may take too long to complete. If your Android isn't updating, stop the update installation and try again later when your Wi-Fi connection is more stable.

Why is my phone unable to check for an update? ›

If your Android device won't update, it might have to do with your Wi-Fi connection, battery, storage space, or the age of your device. Android mobile devices usually update automatically, but updates can be delayed or prevented for various reasons.

Why does my Apple Watch keep failing to update? ›

Check your connections. Check both your Apple Watch and iPhone are connected to the same Wi-Fi network to complete the update. If your internet connection is running slowly, the update can take longer to download. Stop any downloads running on other devices on the network to speed things up.

How to force watch update? ›

Open the Apple Watch app on your iPhone. Tap My Watch, go to General > Software Update, then, if an update is available, tap Download and Install.

How to hard reset an Apple Watch? ›

  1. Put your watch on its charger and keep it there until you complete these steps.
  2. Press and hold the side button until you see the power button in the upper-right corner of the display.
  3. Press and hold the Digital Crown until you see Erase all content and settings.
  4. Tap Reset, then tap Reset again to confirm.

Is the Apple Watch Series 3 no longer supported? ›

In 2022, Apple dropped support for only one model with the release of watchOS 9: the Apple Watch Series 3. After watchOS 9's release, Apple continued selling the Series 3 for six additional months without any security updates.

What to do if Apple Watch is stuck on installing? ›

Apple Watch SE software update is stuck on installing
  1. Force Restart Apple Watch: Since you've already tried force restarting your Apple Watch, try force restarting it again. ...
  2. Check Wi-Fi Connection: Make sure your iPhone and Apple Watch are connected to a stable Wi-Fi network.
Mar 12, 2024

Why does my Apple Watch keep saying not connected to the internet? ›

On your iPhone, make sure that Airplane Mode is off and that Wi-Fi and Bluetooth are on. To check, open Control Center. on your watch face, Airplane Mode is on. Open Control Center, then turn off Airplane Mode.

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