If you can’t send or receive messages on your Apple Watch (2024)

If you see an alert or red exclamation mark, or you can’t receive messages, find out what to do.

If you see a red exclamation mark

If you see a red exclamation markIf you can’t send or receive messages on your Apple Watch (1)or “not delivered” next to a message, tap the alert to try sending the message again. If the message still won’t send, try following the steps below.

If you can’t send or receive messages on your Apple Watch (2)

If you can't send or receive messages

After each step, try to send or receive a message on your Apple Watch again.

Check Control Centre

If you can see the Do Not Disturbor Airplane Mode iconson your watch face, you’ll need to turn the settings off inControl Centre.

To open Control Centre, press the side button (for watchOS 9 or earlier, touch and hold the bottom of the screen, then swipe up). Tap the highlighted Do Not Disturb and Airplane Mode icons to turn off the settings.

If you can’t send or receive messages on your Apple Watch (3)

Check your connection

Make sure your Apple Watch canconnectto your iPhone,mobile dataor Wi-Fi. To send and receive SMS/MMS from cellular models of Apple Watch, your paired iPhone must be powered on and connected to Wi-Fi or cellular, but your iPhone doesn’t need to be nearby.

Even if your iPhone isn’t connected or powered on, you can send and receive iMessages on your Apple Watch when your Apple Watch is connected to Wi-Fi or cellular.

Learn how your Apple Watch makes connections and get help if your devices disconnect.

If you can’t send or receive messages on your Apple Watch (4)

Try sending a message from your iPhone

If your iPhone can’t send or receive messages, try tofix messages on your iPhone.

Make sure that you signed in

Onyour iPhone, open the Apple Watch app, tap the My Watch tab, then tap General > Apple ID.

If you can’t send or receive messages on your Apple Watch (5)

Check your iMessage settings

On your iPhone, go to Settings > Messages and make sure that iMessage is turned on.

Then tap Send & Receive and make sure that you're using the same Apple ID that your Apple Watch is using.

If you haven’t signed in,sign in to iMessage with your Apple ID.

If you can’t send or receive messages on your Apple Watch (6)

Sign out of iMessage

Tap Settings > Messages > Send & Receive.Tap your Apple ID, then tap Sign Out.

Then tap Settings > Messages. Turn iMessage off, then turn it back on

If you can’t send or receive messages on your Apple Watch (7)

Sign in to iMessage again

TapSettings > Messages >Send & Receive > Use your Apple ID for iMessage, then sign in.

Restart your Apple Watch and iPhone

Check for updates

Contact us

Before you contact us,unpair your Apple Watch, thenpair it again. If you still can't send or receive messages,contact Apple Support.

If you can’t send or receive messages on your Apple Watch (8)

Published Date:

If you can’t send or receive messages on your Apple Watch (2024)

FAQs

If you can’t send or receive messages on your Apple Watch? ›

On your iPhone, go to Settings > Messages and make sure that iMessage is turned on. Then tap Send & Receive and make sure that you're using the same Apple ID that your Apple Watch is using. If you aren't signed in, sign in to iMessage with your Apple ID.

How do I get text messages on my Apple Watch? ›

Choose how to be notified of new messages
  1. Open the Apple Watch app on your iPhone.
  2. Tap My Watch, then tap Messages.
  3. Tap Custom to set options for how you want to be notified when you receive a message.

Could not connect to Apple Watch message? ›

Unpair your devices, then pair them again

If your Apple Watch still can't connect, unpair it from your iPhone, then pair your Apple Watch and iPhone again.

Why is my Apple Watch not notifying me of Messages? ›

Check your Apple Watch notification settings. You may not have set up your Apple Watch and iPhone to share notifications. Or, you may have limited your Apple Watch notifications. Open the Watch app on your phone and go to My Watch > Notifications > Messages, and ensure Mirror my iPhone is selected.

How to hard reset an Apple Watch? ›

  1. Put your watch on its charger and keep it there until you complete these steps.
  2. Press and hold the side button until you see the power button in the upper-right corner of the display.
  3. Press and hold the Digital Crown until you see Erase all content and settings.
  4. Tap Reset, then tap Reset again to confirm.

Why won't my smart watch receive Messages? ›

Turn on Bluetooth on your smartphone and pair it with your Android smartwatch. Swipe down from the home screen on your smartwatch and tap Settings. Scroll down, tap Notifications, and ensure notifications are activated on your smartwatch.

Why am I not receiving text messages on my iPhone? ›

Make sure that your phone line is turned on. If you use multiple SIMs, make sure that the phone number you want to use is selected and turned on. In the Settings app, tap Messages. Turn iMessage off and then back on.

Why is my Apple Watch not sending or receiving Messages? ›

Check your iMessage settings

On your iPhone, go to Settings > Messages and make sure that iMessage is turned on. Then tap Send & Receive and make sure that you're using the same Apple ID that your Apple Watch is using. If you aren't signed in, sign in to iMessage with your Apple ID.

What happens if I reset my Apple Watch? ›

Erasing all content and settings erases all media, data, and settings from your Apple Watch, but it does not remove Activation Lock. To remove Activation Lock, unpair the watch first. Before your watch is erased, a backup of its contents is created on your iPhone.

How do I resync my Apple Watch? ›

Here's how to go about it:
  1. Step 1: On your iPhone, open the Watch App.
  2. Step 2: Click on My Watch and tap the General Settings tab.
  3. Step 3: Select the reset sync data option to begin the resetting process.
  4. Step 4: Wait for your iPhone to remove all data, such as your calendar updates, messages, and health updates.
Aug 29, 2023

Why am I not getting notifications even though they are turned on? ›

Check app notification settings.

For iPhone, open Settings and go to Notifications and select the app that's not sending you alerts. Once there, make sure the toggle for "Allow Notifications" is on. For Android, open Settings, tap Notifications > App settings and make sure the toggle is on to allow notifications.

What is the red dot on my Apple Watch? ›

You've received a notification if the red dot icon appears. Swipe down on the watch face to read notifications.

How do you restart the Apple Watch? ›

Force restart your Apple Watch

Press and hold both the side button and Digital Crown until the screen turns black and the Apple logo reappears, then release both buttons. Your watch might take a few moments to restart.

What is a soft reset on Apple Watch? ›

A soft reset is a gentle way to recalibrate your device. You might want to do a hard reset of your Apple Watch because the device is experiencing problems that have not been solved by a soft reset, a software update, or other troubleshooting methods.

Why did my Apple Watch stop working? ›

The most common reason for the Apple Watch display to go dark and become unresponsive is a battery issue. Unless you've been wearing the Apple Watch all day and depleted the battery, the first troubleshooting step you should perform is a forced restart.

How do I update my Apple Watch? ›

Or you can update your Apple Watch with your iPhone manually:
  1. On your iPhone, open the Apple Watch app, then tap the My Watch tab.
  2. Tap General > Software Update.
  3. Download the update. If asked for your iPhone passcode or Apple Watch passcode, enter it.
  4. Wait for the progress wheel to appear on your Apple Watch.
Feb 13, 2024

How do I get messages on my Apple Watch keyboard? ›

If you don't see the keyboard, swipe up from the bottom, then tap the Keyboard button. Use Scribble: Use your finger to write your message. To edit your message, turn the Digital Crown to move the cursor into position, then make your edit.

Why am I not getting notified when I get a text? ›

There are several possible causes if you do not get notifications from text messages on your Android device: You muted or blocked the contacts in the Message app. You set up SMS forwarding to another number. You turned on the Do Not Disturb mode.

What does mirror my phone mean on an Apple Watch? ›

Apple Watch Mirroring allows you to see and control your Apple Watch screen from your paired iPhone. You can use touch or assistive features like Voice Control, Switch Control, and more on your iPhone to interact with Apple Watch.

Why is my Apple Watch not vibrating when I get a text? ›

You have notifications switched off.

It's possible to switch off notifications on your Apple Watch, which means the device will no longer notify you when you get a text.

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