We’re here to help. Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple. Whichever option you choose, you’ll get your product back working exactly the way it should.
Send your product to Apple
Online or over the phone, we’ll arrange shipment for your product to an Apple Repair Centre – all on your schedule and without an appointment. This service is available for most Apple products.
Find an Apple Authorised Service Provider
Our network of Apple Authorised Service Providers gives you lots of convenient locations for Apple repairs.
Visit a Genius at an Apple Store
You can do more than shop and learn in an Apple Store. Start a repair request below to make a reservation with a Genius to get help with a hardware repair.
Other Repair Options
Independent Repair Providers
Independent Repair Providers have access to genuine Apple parts and repair resources. Independent Repair Providers do not provide repairs covered by Apple’s warranty or AppleCare plans* but may offer their own repair warranty. You can check if a provider is an Independent Repair Provider or an Apple Authorised Service Provider.
Self Service Repair
Self Service Repair is intended for individuals with the knowledge and experience to repair electronic devices. If you are experienced with the complexities of repairing electronic devices, Self Service Repair provides you with access to genuine Apple parts, tools and repair manuals to perform your own out-of-warranty* repair. To find out more, please visit the Self Service Repair page.
*Unless required by law, repairs made by Independent Repair Providers are not backed by Apple. Any damage that your device may incur by a non-Apple authorised repair provider is not covered by Apple’s Limited Warranty or an AppleCare plan.
