7 ways to fix an Android device that won't send text messages (2024)

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  • To fix an Android that won't send text messages, try restarting it or checking for updates.
  • Check if you've been blocked by the recipient, or if your carrier is having network issues.
  • You can also try clearing the messages cache or making sure your SIM card is installed properly.

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If you are having trouble sending texts on your Android phone, it could be that something is wrong with your Android, the recipient, or the mobile service provider.

Fortunately, fixing the problem is usually pretty easy. In fact, the first thing you should do is ensure that you have a decent signal — without network connectivity, those texts aren't going anywhere.

If the signal is good and the messages still aren't going through, there are a few troubleshooting steps you can do to fix an Android that won't send texts.

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Restart your phone

When restarting your phone, don't use the standard method, which is holding the Lock button for three seconds, and then tapping Power off. Instead, press and hold the Lock button and the Volume Down button until the phone does a forced power cycle.

This method of shutting down your phone resets the device, and will often fix any glitches.

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Check for updates

If the reset didn't work, you should check if there are any updates you can install.

1. Open the Settings app.

2. Tap Software Update.

7 ways to fix an Android device that won't send text messages (2)

3. If an update is available, tap Download and install.

7 ways to fix an Android device that won't send text messages (3)

4. Tap Download now.

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Clear your Messages cache

Next, it's time to clear the Message app cache, which can become corrupted, especially after an update.

To clear your message cache, follow these quick steps:

1. Open the Settings app.

2. Scroll down and tap Apps.

3. Tap the Messages app.

4. Tap Storage.

5. Tap Clear cache in the bottom-right corner.

7 ways to fix an Android device that won't send text messages (4)

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Check your SIM card

Next make sure that your phone's SIM card is properly installed.

You can pop out the SIM tray using a dedicated tool or by unwinding a small paperclip pushing it into the tray's eject hole.

If the card was physically out of place, that was likely the cause of the problem.

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The recipient blocked your messages

If your text messages aren't going through to a particular recipient, it could very well be that they have blocked your number. There's no easy way to find out since you don't get an alert when someone has done this. However, there are a few ways to check.

Try the following and keep an eye out for red flags of being blocked:

  • Call the person: If your call goes to voicemail, it means they haven't blocked you. However, if it tells you that the person you're trying to call is unavailable, even after multiple calls at different times of the day, there's a chance they may have blocked you.
  • Check if they are a suggested contact: Try deleting the person's phone number, and then checking if they reappear as a suggested contact. If they do, your number is probably not blocked; if they don't, then that's a red flag.
  • Text someone else: Try texting other people to see if they are receiving your messages. If they are going through to everyone else except this one person, then chances are, you have been blocked.

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Your texts were flagged as spam

If too many people have reported your text messages as spam, which can happen if you're using the number to text customers a lot, carriers could blacklist your number. That means every time you try to text a number belonging to those carriers, their spam filters will prevent your message from going out.

Depending on the severity of the spam reports, your number could be temporarily or permanently banned from texting.

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The carrier is experiencing technical difficulties

Sometimes, if you're unable to send a message, it could be that your mobile service provider is experiencing issues with their SMS service. Call them to find out if that is the case and when you can expect normal service to be restored so you can try sending the text messages again.

Steven John

Freelance Writer

Steven John is a freelance writer living near New York City by way of 12 years in Los Angeles, four in Boston, and the first 18 near DC. When not writing or spending time with his wife and kids, he can occasionally be found climbing mountains. His writing is spread across the web, and his books can be found at www.stevenjohnbooks.com.

7 ways to fix an Android device that won't send text messages (2024)

FAQs

7 ways to fix an Android device that won't send text messages? ›

To fix an Android that won't send text messages, try restarting it or checking for updates. Check if you've been blocked by the recipient, or if your carrier is having network issues. You can also try clearing the messages cache or making sure your SIM card is installed properly.

Why is my Android phone not sending text messages? ›

To fix an Android that won't send text messages, try restarting it or checking for updates. Check if you've been blocked by the recipient, or if your carrier is having network issues. You can also try clearing the messages cache or making sure your SIM card is installed properly.

Why are my text messages failing to send? ›

The carrier is experiencing technical difficulties

Sometimes message deliverability is just out of your control. There may be times when the wireless carrier or their hardware is having technical difficulties, which can prevent messages from reaching your contact's phone.

Why are my text messages not coming through on my Android? ›

If you're not receiving Android notifications, check to see if Do Not Disturb or Airplane Mode are turned on, and turn them off. Make sure system notifications and app notifications are turned on in your settings. Your power or data settings could also be preventing apps from retrieving notification alerts.

Why are my texts not delivering? ›

Blocked Number: The recipient may have blocked your number, which prevents your texts from being delivered. Phone Settings: The recipient's phone might be set to Do Not Disturb or has other restrictions. Service Outage: Sometimes, service providers experience outages which message delivery.

Why are my Samsung messages not sending? ›

you may need to clear the Messages cache,Settings-Apps-Messages-Storage-clear cache. If no solution try resetting the Network connections,Settings-General Management-Reset-Reset Network Settings.

How do I restore my SMS settings? ›

To restore SMS backup from your old phone to a new one, log into your Google Account (on the new device) and click on 'Restore' when you see the prompt about restoring your Android backup.

How do I enable SMS on my Android? ›

For example, on Android phones, you can go to Settings, then Apps and Notifications, then Messages, then Advanced. On iPhones, you can go to Settings, then Messages. You may also find SMS settings in your messaging app, such as WhatsApp, Signal, or Telegram.

How do I fix text messages not coming through? ›

An update might include a fix for your phone's inability to receive text messages. Due to this, always ensure your phone is updated as soon as new Android versions are available. You can check for software updates by going to Settings > System > Software update > System update and then tapping Check for update.

Why is SMS not coming? ›

Not Receiving SMS: Potential Causes and Fixes:

Ensure that you have a proper signal strength on your smartphone. Reset the network settings if you think that the service bars are too low or not there. Navigate to the settings menu on your device, select “Network & Internet,” and choose “Reset network settings.”

How to turn on SMS on Android? ›

1 From the home screen swipe up to access your apps, then tap Settings. 2 Tap Notifications. 3 Scroll to Messages, then use the toggle to enable or disable your notifications. If you can't see messages, make sure All has been selected.

What does clearing message cache do? ›

Clearing the cache on your Android is a great way to free up storage space, fix technical issues like app slowdowns, and improve performance.

Why is my MMS not working on my Android phone? ›

If your MMS messages fail to download on an Android, it could be because the Auto-download MMS setting is incorrect. In the Messages app, tap the 3-dots menu in the top-right corner, and go to Settings > Advanced > Auto-download MMS. If the option is on, try turning it off and manually downloading your MMS message.

How do I switch to text SMS MMS on my Android phone? ›

Open Google Messages . Tap the conversation with an undelivered message. Tap the timestamp of the undelivered message. Tap Switch to text (SMS/MMS).

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